KARTIK IYER

Executive Operations, Transformation & Applied AI Leader

Base: The Hague, Netherlands (EU / India Corridor)
01 · EXECUTIVE SUMMARY 25+ YEARS · 4 CONTINENTS · OPERATIONS, DATA & AI

I help boards and executive teams turn complex global operations, supplier ecosystems, and data or AI ambitions into measurable P&L and operational results. Over 25+ years across Europe, India, and Australia, I have governed 500+ FTE vendor teams, directed $350M+ enterprise restructures, and led global Master Data at APM Terminals (Maersk) and SITA. Alongside executive leadership, I build working AI decision tools hands-on and contribute to European data and AI standards.

$350M+
Corporate, product & IT restructures led
500+ FTEs
50+ vendor contracts (>5% YoY audited savings)
35% / 33%
Master Data quality gain & team efficiency
25+ Yrs
4 continents · Working AI tools & EU standards
02 · VERIFIED CAREER TRACK RECORD 1997 – PRESENT
Product Manager, Global Master Data · APM Terminals (Maersk Group)
Jun 2022 – Present · The Hague, Netherlands
  • 22–25-Person Global Organisation: Leads managers and team leads across the Netherlands and India, owning global strategy across 5 core domains (Asset, Customer, Finance, Inventory Parts, and Supplier) for container terminals worldwide.
  • +35% Quality (2023) & +33% Efficiency (2024): Built automated data-quality dashboards (+35% clean-record score) and streamlined workflows via Lean standardization (+33% FTE efficiency).
Senior Project & Programme Manager (12 Yrs) · SITA (Global Aviation)
Jan 2010 – Jan 2020 (Pune) · Jan 2020 – Apr 2022 (Paris)
  • $350M+ Enterprise Restructures (Paris, 2020–2022): Relocated from Pune to Paris to complete the Product Portfolio Restructure (2019–2021) and architect the Customer & Legal Entity Restructure (2021–2022) across Finance, Billing, Legal, HR, and ERP.
  • 500+ FTEs & 50+ Vendor Contracts (Pune, 2010–2020): Governed global supplier accounts, authoring SOWs and procurement strategies that delivered >5% YoY financially audited cost savings.
  • Enterprise Data Model & 17 Automations: Defined SITA’s Foundational Data Model (2017–2018) and delivered 17 production RPA workflows including end-to-end Procure-to-Pay automation.
Founder & Owner · Liquid (Health-Food Café)
Nov 2007 – Nov 2009 · Pune, India
  • Full P&L & Operations Ownership: Built and ran a 12-seat, 20+ menu-item café with 4 staff (₹600K year-one revenue; featured in Pune Mirror), managing cash flow, supply chain, and kitchen operations firsthand.
Transition Manager · Infosys (BPO / Infosys Australia)
May 2003 – Oct 2007 · Bangalore, Sydney & Pune
  • 40% Cost Reduction & 13-Country APAC SSC: Cut British Telecom UK-to-India operating costs by 40% via staffing optimization (Bangalore), then transitioned and ran Cisco’s 13-country APAC HR Shared Service Center in Sydney.
Early Operations & Quality Foundations · Patni · Mindbank · Wipro · Yum! Brands
Apr 1997 – Apr 2003 · New Delhi & NCR, India
  • Quality Turnaround & Frontline Leadership: Led structured quality turnarounds and automated BI reporting at Patni (2002–2003), behavioral training at The Mindbank (2002), fast-track Team Lead promotion at Wipro BPO (2000–2002), and flagship store openings at Pizza Hut (1997–2000).

KARTIK IYER — MANDATES & PROOF

Enterprise MDM, Data & AI Governance · Transformation & Programme Delivery · Supplier Governance

Dossier: iyer.dev/dossier/kartik-iyer-executive-dossier.html
03 · FOUR EXECUTIVE ROLES & MANDATES I STEP INTO BOARDROOM · SCALEUP · PRIVATE EQUITY PORTFOLIO
PILLAR 01 · OPERATIONS & TRANSITIONS
Global Operations & Shared Services

Scale multi-country operations, cut cost-to-serve (40% BT UK-to-India savings; 13-country Cisco APAC SSC), and standardise workflows for measurable team efficiency (+33% FTE productivity).

PILLAR 02 · TRANSFORMATION & SUPPLIERS
Programme Delivery & Restructures

Lead complex product, customer, and legal-entity restructures (€350M+ scope across Finance, Billing, Legal, HR, and ERP) and govern ~$20M supplier spend across ~35 contracts.

PILLAR 03 · DATA, MDM & APPLIED AI
Enterprise Data, MDM & AI Governance

Turn fragmented enterprise data into a governed asset—proven across a 22–25-person global MDM organisation (+35% clean records, ~50 hrs/mo saved), 17 RPA workflows, and CEN/NEN AI standards.

MANDATE 04 · CROSS-BORDER
Europe ↔ India Operations & GCC Leader

Bridge European headquarters (The Hague, Paris) with high-performing delivery centers in Pune and Bangalore, pairing cultural fluency with EU AI Act and European standards readiness.

04 · WORKING AI & INDUSTRY PROOF HANDS-ON BUILDING · STANDARDS · WRITING
Working AI & Decision Tools (iyer.dev/tools & briefings.iyer.dev)
20+ Live Browser Tools · Zero Lock-In
  • Built Hands-On for Executives: Created live browser tools teams can run today—including Chartr (AI programme chartering & ROI), AI R.I.T. (EU AI Act readiness), DataRadar, and 6 interactive economic simulators.
European Data & AI Standards (NEN 381525 · CEN-CENELEC JTC 25)
Zenodo DOI: 10.5281/zenodo.18564270
  • Automated Data Guardrails: Author of the Open Data Governance Standard (Apache 2.0) and committee contributor to Dutch and European standards for verifiable data quality and compliance evidence.
Clear Executive Writing & Research (iyer.dev · SSRN #6205478)
Published in a Personal Capacity
  • Bridging Policy, AI & Reality: Published SSRN research on EU AI Act compliance and practical essays (The Definition-Execution Fallacy, The System-Counting Fallacy) explaining why 73% of corporate KPIs fail in execution.
05 · EDUCATION, CERTIFICATIONS & PERSONAL CONTEXT VERIFIED CREDENTIALS
EDUCATION & CERTIFICATIONS
  • B.A. in Economics & History — Delhi University (2000)
  • Certified Six Sigma Black Belt — Int. Six Sigma Institute (ID: 92330139117315)
  • Certified SAFe® 4 Agilist & ITIL V3 Foundation
  • Google Cloud Generative AI — Verified IDs: 5002343, 6155265, 6654306, 4592832
GEOGRAPHIES & PERSONAL CONTEXT
  • The Hague, Netherlands (EU / India Corridor): Indian-Australian background with 25+ years living and operating in India, Australia, France, and the Netherlands.
  • Languages: English (Native/Bilingual), Hindi (Native), conversational Dutch & French.
  • Operating Ethos: Ground-truth execution over slide decks; early schooling at Birla Vidya Mandir, Nainital; 10-Day Vipassana practitioner.